Returns & Refunds
We understand that finding the perfect fit can be challenging, and sometimes you don't know what suits your body until you've tried it on. That's why we're proud to offer exchanges for any reason. Please note, we do not offer free returns.
While data shows that free returns can increase sales, it also leads to more orders being placed without careful consideration of size guides. This results in increased outgoing and returned shipments, which negatively impacts the environment. The best way to reduce this impact is through mindful shopping.
Prevention is key! Make sure to read our Size Guide under "Support > Size Guide" in the footer menu. Remember, swimwear stretches after a few wears when wet. If it feels a bit tight when you first try it on, it will likely mould to your body perfectly after a few wears.
We accept returns of unworn, unwashed, and undamaged items within 14 days of the delivery date for an exchange or store credit.
Our Returns & Refunds policy
Our Commitment
At Anjuum, we want you to love your swimwear. If you are not entirely satisfied with your purchase, we are here to help.
Returns & Exchanges: Eligibility Criteria
- We accept returns of bikinis purchased from Anjuum in new condition, with tags and liners intact, for store credit.
- Return shipping costs are the responsibility of the customer.
- Please note that sale items are final sale and not eligible for return. This includes items purchased with promotional discounts, except for the 10% discount offered during signup or with a 10% promo code.
Requirements for Returns
For sanitary reasons, please try on swimwear over your underwear to ensure proper fit and hygiene. To qualify for a return, please ensure the following conditions are met:
- Unworn items must be returned within 14 days of the delivery date.
- Items must have the hygiene sticker intact and all swing tags attached.
- Items must be in perfect condition and returned in the original Anjuum bag.
Refunds
Anjuum does not offer refunds unless goods are received in a faulty condition and we cannot rectify it.
At Anjuum, we’re committed to ensuring your satisfaction with our products. While we generally do not offer refunds, we’re happy to provide alternatives if a full-priced item doesn’t work out as expected. We can facilitate an exchange or, alternatively, issue you a store credit for the value of your swimwear (excluding original shipping charges). This credit can be used for a future purchase.
Returns & Refunds FAQs
We've gathered some of the most frequently asked questions about returns and refunds to make things easier for you.
Didn't find your answer?
Don't hesitate to contact us.