Once your order has been shipped, you will receive a confirmation email containing your tracking information. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been redirected there.

Please allow 1-3 business days for your order to be dispatched from our warehouse.

If your tracking number indicates that your parcel has been delivered but you have not received it, please contact our customer service team within 14 business days.

Tracking Your Order:

• Australia Post: Track your shipment by clicking HERE.
• DHL Express: Track your shipment by clicking HERE.

Once your order has been shipped, you will receive a confirmation email containing your tracking information. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been redirected there.

Please allow 1-3 business days for your order to be dispatched from our warehouse.

If your tracking number indicates that your parcel has been delivered but you have not received it, please contact our customer service team within 14 business days.

Business days do not include weekends or national public holidays. Please note that delivery time frames may be extended due to delays caused during international customs processing.

Please note: Delivery times are based on estimates provided by Australia Post and may vary depending on your specific location and potential customs delays. In some cases, orders may arrive sooner. As delivery is handled by a third-party service, Anjuum is not responsible for any delays.

Absolutely, it is entirely safe. Anjuum utilizes GeoTrust Secure Socket Layering (SSL), an encryption technology ensuring secure Internet transmission of personal data. No credit card information is stored or shared with third parties.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

All orders are shipped from our fulfilment centre in Bali. Anjuum is a proudly Australian swimwear brand. To support our growth and improve the customer experience, we recently relocated our operations to Bali, allowing us to streamline fulfilment, oversee production more closely, and deliver orders faster worldwide.

As the recipient, you are responsible for all import duties, customs, and local sales taxes imposed by the country you are shipping to. These charges may be required to release your order from customs upon arrival. Anjuum will not be held accountable for any fees or taxes incurred, nor for any product seized by customs.

We recommend that you familiarize yourself with the import duty, customs, and local sales tax regulations of your destination country before placing an order for our swimwear. If a delivery attempt is made and the item is not collected, resulting in its return to us, you will be responsible for both the re-delivery fee and any duty taxes incurred for re-importation of the swimwear. If the duty tax exceeds the value of the swimwear, we may opt to abandon the package.