Privacy

Please review our privacy policy which govern this website in order to understand how these are applied.

Conduct

This website has been developed for use by customers and intended customers. You agree not to use the website in any way that causes or is intended to cause access or the website to be damaged, interrupted, or impaired in anyway including but not limited to:

Causing annoyance or nuisance inconvenience or mischief.
Fraudulent purposes or in connection with unlawful or criminal activity.
Breach of copyright, trademarks, confidence, privacy or any other right.
 

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Anjuum, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless Anjuum and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Contract

When you place an order to purchase a product from Anjuum, we will send you an email confirming receipt and details of your order. Our acceptance of this offer to purchase will be at the time we dispatch that product to you and a confirming email in this regard is sent. The acceptance will be complete at this time. It is agreed at the time you place an order it is your intention to enter into a contract with Pt. Anjuum International Group.

Pricing and Availability 

Australian site: prices are shown in AUD and will be charged in AUD.

International site: Orders are processed in the displayed currency on the website, converted from AUD.

Anjuum is not responsible for any added fees or charges imposed by your financial institution for currency conversion. If buying in a foreign currency, the final total on your account may differ from the cart total due to these charges.

Anjuum lists products for sale on its website as indicated. Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Whilst we use our best endeavors to fulfil such orders, we cannot be held responsible if the products are not available at a given point in time.  It is further noted that dispatch times indicated are a guide and are not guaranteed dispatch times and should not be relied upon as such.


International Orders / Customs

For orders shipped outside of Australia, please note that local import laws may require additional customs fees, taxes, and duties upon arrival. We recommend that international customers contact their local customs office to learn about potential fees and delivery times before placing an order.

These import fees are the responsibility of the customer and are not included in your purchase price. If an order is refused at delivery due to customs fees and is returned to us, Anjuum will issue a store credit for the product cost only. Shipping costs are not included in this credit and are non-refundable.

Colours

We have made every effort to display as accurately as possible the colours of our products that appear on site. However, as computer monitors vary, we cannot guarantee that Your monitor's display of any colour will be completely accurate. Color shades may vary slightly with each production run. Additionally, lighting can affect the colors in the images, causing the fabric colors to appear slightly different in person.

Third Parties

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Consent

anjuum.com assumes all sales are made to persons over the age of 18. If you are under 18, you need to have the involvement of a parent or guardian.

Payment

Payment is only accepted by means of those displayed on the Payments page at Checkout. We are unable to process any other payment form.

Alterations to Terms & Conditions

We reserve the right to make changes to our website, policies, terms and conditions at any time.

Waiver

Should you breach any terms or conditions, and we take no action against you, we shall be entitled to invoke our rights and remedies in any other situation where you breach these conditions.

General

We reserve the right at all times to make changes to these Terms and Conditions. Any variations to these Terms and Conditions will take effect from posting on the Website. The Terms and Conditions which apply at the time of Order are those that govern Your relationship with Us with respect to that Order.

Any provision of these Terms and Conditions that is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction to the extent of the prohibition or unenforceability. That does not invalidate the remaining provisions of these Terms and Conditions nor affect the validity or enforceability of that provision in any other jurisdiction.

Shipping

We use Australia Post and offer express and standard shipping options. Shipping fees are calculated at checkout based on your location and order details. All our shipments are tracked, so once your order is on its way, you'll receive an email with a tracking number to follow your package every step of the way.

Once your parcel is shipped, Anjuum is no longer responsible for the delivery, and Australia Post assumes responsibility for handling and tracking your parcel.

If an order is returned to Anjuum due to incorrect address, refused delivery, or similar issues, re-delivery fees will apply. If re-delivery is not requested, only the product cost (excluding shipping fees) will be refunded.

For same-day shipping, orders must be placed before 10 a.m. (Brisbane time), though we often ship orders placed before 2 p.m. on the same day.

Gift Card Terms of Use

By purchasing or using an E-Gift Card, you indicate that you have read, understood, and accept these terms and conditions.

• The Anjuum E-Gift Card can exclusively be redeemed online at www.anjuum.com.
• The Anjuum E-Gift Card will expire 3 years from the date of supply.
• The expiry date for the E-Gift Card can be found on the purchase confirmation email.
• To redeem the E-Gift Card, enter the unique gift card code at the online checkout.
• E-Gift Cards can only be redeemed in the currency in which they were purchased.
• The E-Gift Card is non-replaceable, non-refundable, non-reloadable, and cannot be redeemed for cash or applied to any credit card balance.
• E-Gift Cards will be issued via email. Please note that there are NO physical Gift Cards for Anjuum.

Changes to Terms of Use

Anjuum reserves the right to change any of the terms contained in these Terms of Use at any time without notice.

Queries or complaints

If you have any queries or complaints regarding the purchase or use of the Gift Card, please contact customer service at contact@anjuum.com